Customer Service Delivery Essay Example | Topics and Well Written Essays - 3500 words

Customer Service Delivery - Essay Example This study highlights that the pipeline of processes i.e. appropriate management and disposal comes next to collection because waste is nothing good by any means to have warehoused or stored, it needs to be disposed on an urgent basis alongside waste cannot be left lying idle for long. So there is tremendous importance of its appropriate mechanisms and scheduling of collection. In addition, timely collection of wastage leads to cleanliness in town that has several other benefits such as healthy environment, attraction for foreigners (tourism and investment), etc. Secondly, the road cleansing is also of extreme importance. Keeping roads cleaned not just keeps the environment and town cleaned but also extends the life of the roads by means of good maintenance. And again keeping the towns clean attracts masses to enjoy and adds to the beautification.This discussion declares that  the problem arises due to the fact that in accordance with the rules of economics, there are limited or sc arce resources; thus, appropriate allocation is a mandatory action. Accordingly, there are limited resources for the waste management and street cleansing department as well in terms of machinery and human resource available. Consequently, it becomes difficult to have an eye on all the streets and places at the same time.  Reforms in the waste management sector over the past years have been extensive. These reforms have altered the industry’s structures, its rigid oversight and pricing measures.... Consequently, it becomes difficult to have an eye on all the streets and places at the same time. Therefore, there is need of public cooperation rather than criticism. So the problem here is making public realize that there are constraints and making them feel that it is their responsibility to lodge complain once there is an issue, and wait patiently till it is resolved. Reforms in the waste management sector over the past years have been extensive. These reforms have altered the industry's structures, its rigid oversight and pricing measures. The reforms have delivered considerable good organizational gains in the form of lesser real prices, higher dividends, and higher real rates of return, higher standards and greater capital investment. However additional efficiency may be obtainable in the industry, it is reasonable to say that future gains will be poorer and that higher standards may result in increased prices for services. Literature Review Analyzing the Regulations The want for regulation in the industry is self-evident, but it is very important that it be as effectual and efficient as probable and should deliver real community benefits. One controlling area of significance to the industry is standard setting. The concern is that the industry suggests that the increasing trend in standards in the areas of customer service, public health and the environment is resulting in sharp increases in capital expenditure for the urban water industry. The problem is that in general capital costs accounting for sixty percent of the industry's total costs and with underground pipes amounting to around seventy percent of all capital costs, setting standards for areas such as water continuity is particularly important. This makes it important to make decisions